Privacy Policy

Your privacy matters to us. Learn how we collect, use, and protect your information.

Last updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, update your profile, or contact us for support.

  • Personal information (name, email address, phone number)
  • Account credentials and profile information
  • Social media account information for platform integration
  • Campaign and content data
  • Payment and billing information
  • Communications with our support team

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services, including:

  • Creating and managing your account
  • Facilitating connections between businesses and influencers
  • Processing payments and managing campaigns
  • Providing customer support and responding to inquiries
  • Sending important updates and notifications
  • Improving our platform and developing new features
  • Ensuring platform security and preventing fraud

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

  • With your explicit consent
  • To facilitate campaign collaborations between businesses and influencers
  • With service providers who assist us in operating our platform
  • To comply with legal obligations or protect our rights
  • In connection with a business transfer or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of sensitive data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication mechanisms
  • Employee training on data protection practices

5. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your personal information
  • The right to restrict processing of your information
  • The right to data portability
  • The right to withdraw consent

To exercise these rights, please contact us using the information provided below.

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. These technologies help us:

  • Remember your preferences and settings
  • Analyze platform usage and performance
  • Provide personalized content and recommendations
  • Ensure platform security

You can control cookie settings through your browser preferences.

7. Third-Party Services

Our platform integrates with third-party services, including social media platforms and payment processors. These services have their own privacy policies and terms of use. We encourage you to review these policies before using such services through our platform.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Aware ApS

Øster Allé 48, 4. tv (level 5)

2100 Copenhagen Ø, Denmark

Email: privacy@glow.com